Registration & Payment Options
Registration
To secure your place on the 8-Day Bosnia Heritage Tour, you must complete the online application form and select your preferred room type and payment option.
Please note that completing the application form alone does not secure your place. Your booking is only confirmed once either the first instalment or the full payment has been received.
Payment Deadlines
Early Bird deadline: 31st January 2026. This requires either the full payment or the first instalment.
- All instalment payment plans must be completed within 3 months of the first payment.
Early Bird Instalment Options
You may choose to pay in a single payment or in three instalments spread over three consecutive months, at no extra cost.
An example of an Early Bird monthly payment plan is as follows:
• 1st instalment: by 31 January 2026
• 2nd instalment: by 28 February 2026
• 3rd (final) instalment: by 31 March 2026
Cancellation and Non-Refundable Deposit Policy
Non-Refundable Deposit Policy
We understand that unforeseen circumstances may arise. To ensure fairness to both participants and organisers, the following cancellation and non-refundable deposit policy applies:
- 31 January 2026:
The first instalment (or equivalent if full payment is made) becomes non-refundable. - 28 February 2026:
The first two instalments (or equivalent if full payment is made) become non-refundable. - 31 March 2026:
100% of the total amount paid becomes non-refundable.
Non-refundable deposits are not transferable to other products, services, programmes, or bookings.
Transferring Your Booking
If you are unable to attend, you may transfer your booking to another person. You are responsible for finding a replacement.
An administrative fee may apply for name changes relating to accommodation or transport arrangements.
Refund Policy, Cancellation Rights and Waiver of Cooling-Off Period
By booking this international trip, which involves accommodation, transport, and advance reservations, you acknowledge that this is a time-sensitive service.
Payments Made On or Before 31 March 2026
You may request a refund within 14 calendar days of any payment. Refunds will exclude:
• Non-refundable deposits
• Administrative fees
• Any costs already incurred to secure your booking
Payments Made After 31 March 2026
You are not eligible for the statutory 14-day cooling-off period.
All payments made after this date are strictly non-refundable.
By confirming your booking, you explicitly waive the statutory cooling-off period for any payments made after 31 March 2026.
Visa and Travel Documentation
Visa
British citizens do not require a visa to enter Bosnia and Herzegovina.
Participants of other nationalities must check visa requirements with the nearest Bosnian embassy or consulate.
Travel Documentation
Participants are responsible for ensuring they hold:
• A valid passport
• Any required visas
• Any additional documentation required for entry
Al-Salam Institute and ASI Tours are not liable for issues arising from incomplete or incorrect documentation.
Insurance
Participants are strongly advised to arrange comprehensive travel insurance covering:
• Trip cancellation
• Medical emergencies
• Evacuation
• Loss of personal belongings
Neither Al-Salam Institute nor ASI Tours is responsible for medical or financial costs arising from unforeseen circumstances.
Itinerary and Schedule Adjustments
Itinerary Adjustments
The itinerary is subject to modification. We reserve the right to alter the schedule for reasons of safety, operational efficiency, or in response to unforeseen circumstances such as weather conditions, road closures, or health-related concerns. We further reserve the right to make these adjustments without providing detailed reasoning.
Group Size and Composition
The tour is designed for a specific group size. We reserve the right to cancel or modify the tour if the minimum number of participants is not met. Any changes will be communicated promptly.
Liability and Safety
Risk Acknowledgement
By confirming your booking, you acknowledge and accept the inherent risks associated with cultural and historical exploration travel, which include, but are not limited to, the risk of personal injury, illness, property damage, or other unforeseen events. You further understand and accept that such risks are an inherent aspect of the experience, and you agree to assume full responsibility for your participation in the trip.
Limitation of Liability
While we endeavour to provide a safe and enjoyable experience, ASI Tours, Al-Salam Institute, and our partner organisations disclaim any liability for injuries, losses, delays, cancellations, or disruptions arising from events beyond our control. These include, but are not limited to, natural disasters, political unrest, strikes, or any other circumstances that may interfere with the trip.
Medical Expenses
Participants are solely responsible for all medical expenses incurred during the trip, including, but not limited to, emergency medical treatment, hospitalisation, or evacuation if required. It is strongly advised that all participants secure comprehensive travel insurance that includes coverage for medical emergencies, repatriation, and any potential trip cancellations.
Waiver of Liability
By participating in the trip, you agree to irrevocably waive any claims or legal actions against ASI Tours, Al-Salam Institute, and our partner organisations, including those arising from negligence, to the fullest extent permitted by law. It is strongly recommended that participants purchase travel insurance to cover all potential risks, including injury, medical emergencies, trip cancellation, and trip disruption.
Participant Conduct and Responsibilities
Unauthorised Separation from the Group
Participants must remain with the tour group at all times. Any unauthorised departure may result in removal from the group, with the participant assuming full responsibility for any associated costs. No refunds will be provided in such cases.
Personal Responsibility
Participants are expected to maintain a responsible and respectful attitude throughout the duration of the trip. This includes adhering to all safety protocols, following the instructions of tour leaders, and respecting local laws, customs, and regulations. ASI Tours and Al-Salam Institute reserve the right to remove any participant from the trip if their behaviour jeopardises the safety, well-being, or enjoyment of other participants, with no refund provided.
Punctuality
Punctuality is essential for the smooth running of the tour. Participants must adhere to the departure times set by the tour leader. Failure to be on time may result in the participant being left behind at their own expense.
Communication
Participants should ensure that they provide an active email address and phone number at the time of booking. Important information regarding the trip will be communicated via email or text. Failure to respond to urgent communications may impact your participation.
Contact Information
Participants must provide emergency contact information and disclose any medical conditions or special requirements at the time of booking. This information will remain confidential and be used solely for emergency purposes.
Video and Audio Recording
Recording video or audio of any classes during the programme, whether on-campus or during educational tours, is strictly prohibited. Individuals found recording may be removed from the programme.
Photography
We will be capturing regular photos of our programmes, tours, and students for promotional use on social media. If you prefer not to feature in any photos, kindly notify us before the trip, and we will make every effort to respect your preference. In the unlikely event that you appear in a photo, please inform us immediately, and we will ensure it is promptly removed.
Data Protection and Privacy
We observe the requirements of the Data Protection Act 1998 in respect of all personal data held by the Institute at any time. We will not pass on such data to third parties save where this is necessary in connection with the performance by us of our contract with you, or as otherwise authorised by you.
We may use such data to notify you of our upcoming events, offers and promotions from time to time. For full details of our data protection and privacy policy, please refer to Al-Salam Institute’s Privacy Policy.
Force Majeure & Changes to Terms
Force Majeure
ASI Tours and Al-Salam Institute will not be held liable for any disruption or cancellation of the tour due to force majeure events, including but not limited to natural disasters, strikes, war, or governmental actions. In such cases, reasonable efforts will be made to offer alternative arrangements or reschedule the trip. If the trip is cancelled, participants will be offered a full refund, minus any administrative or non-refundable costs incurred, such as booking fees for flights, hotels, or other related expenses.
Changes to Terms and Conditions
These terms and conditions may be updated or amended at any time. Participants will be notified of any changes prior to the trip. By confirming your booking, you agree to the most current version of these terms.